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MESSAGE FROM THE PRESIDENT

Dear guests, partners and staff,

As Papillon Hotels Resort & Spa, we have always been aware that guest satisfaction is only possible with employee satisfaction. We are proud to be presenting our industry with examples of trademark service in which our management, which places our employees in the centre of everything we do, blends with our new body and soul, with products that preserve our culture and values and in which nature and change perfectly integrate.

We believe in innovations and development not only to keep up with the world, but because it is a part of the enthusiasm and natural cycle within us. In 2014, we renovated Papillon Ayscha Hotel. In 2015, we re-wrote the definition of comfort and luxury so that they never part again, and renovated both the body and soul of Papillon Zeugma Hotel, presenting our guests with the new Relaxury concept and changing the hotel's name to Papillon Zeugma Relaxury.
Our communications, in which we always take care to establish sincere, ever-lasting and respectful relationships with all of our stakeholders, are always infused with social sensitivity.

Today, we are going through a time during which the worldwide tourism industry has countless expectations and needs to fulfil regarding the environment, careers and social life. This period shows how important responsible and sustainable tourism is, as demonstrated by our corporate values that Papillon Hotels emphasizes so much. We focus on effectively managing sustainability risks and ensuring sustainable growth with long-term strategies and aim to increase our success with each day.

I would like to extend my sincere thanks firstly to our dear employees, our partners and our guests who have always trusted our understanding of service, all who have helped Papillon Hotels Resorts & Spa, who is proud of the difference it has made, become what it is today.



Hüseyin Özgür NAZİK
President

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