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PAPILLON HOTELS STRATEGY

Our service policy

We show respect and love to both our guests and our colleagues, a team of dedicated experts all working for the same mission and vision.

  • -We always put our guests first.
  • - We are always friendly, energetic and dynamic.
  • - We build sincere, ever-lasting and respectable relationships.
  • - We are hospitable.
  • - We know and apply basic rules of communication.
  • - We never ignore our guests' and colleagues' requests.
  • - We are proud.
  • - We always put guest satisfaction first.
  • - We are always reliable...
  • - We use all resources efficiently with respect towards the environment.

Our vision

PAPILLON HOTELS
Passionately offering guests experiences that inspire and empower them to realise their dreams and to be renewed, and that excite them each time.

PAPILLON AYSCHA
To be a resort that offers a family concept with high-quality service and Papillon hospitality.

PAPILLON ZEUGMA
To be a resort that offers a family and couples concept with high-quality service and Papillon hospitality.

PAPILLON BELVIL
To be a resort that offers a club concept with high-quality service and Papillon hospitality and to be the concept's leader in the region.

History

First starting out as a construction company at the beginning of 1970, Papillon Hotels went through restructuring in 1981 and continued its activities under the name MUNA A.Ş..

Papillon Hotels's first hotel built with Muna A.Ş.'s corporate identity, Papillon Muna was opened in 1992 at Side-Kumköy, Papillon Belvil was opened in 1995, Papillon Zeugma was opened in 2002 and, lastly, Papillon Ayscha was opened in 2005; leading to the company's corporate identity of today.

Our values

Humanity First
Humans are the core value and assurance of what we do.

Pride
We offer things that make us unique and give us pride.

Building relationships
We build sincere, ever-lasting and respectful relationships.

Sustainability
We invest in our future by using our resources efficiently and respecting the environment.

Reliability
We are always reliable...

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