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For our guests who've chosen us again

Guests who stay at Papillon Hotels for a minimum of 20 nights and prefer choose Papillon Hotels again can enjoy the privileges of our guest membership programme's Silver, Silver Plus, Gold and Platinum Card.

  • SILVER CARD
    Condition to earn:All our guests who visit Papillon Hotels at least twice and have a minimum of 20 paid stays will own a Silver Card.
    Silver Card Advantages:
    • Express check-in
    • Special welcome treat upon arrival
    • Complete bathroom amenities,
    • A 25% discount to be used for a SPA treatment.(*)
    (*) Treatments are available once a year. Guests who upgrade their membership card can use their right for a discount in the same year.
  • SILVER PLUS CARD
    Condition to earn: All our guests who visit Papillon Hotels at least twice and have a minimum of 50 paid stays will own a Silver Plus Card.
    Silver Plus Card Advantages:
    • Express check-in
    • Special welcome treat upon arrival
    • Complete bathroom amenities,
    • 10% discount on extras (*)
    • 20 minute classic massage (local) at the SPA (**)
    • Delicious treats sent to the room every 3 days (only Ayscha & Zeugma)
    (*) External services, Shops, SPA Centre and Water Sports are excluded.
    (**) Treatments are available once a year. Guests who upgrade their membership card can use their right for a discount in the same year. Guests who ask for changes in treatments are charged extra.
  • GOLD CARD
    Condition to earn: All our guests who visit Papillon Hotels at least twice and have a minimum of 120 paid stays will own a Gold Card.
    Gold Card Advantages:
    • Express check-in
    • Special welcome treat upon arrival
    • Complete bathroom amenities,
    • Free-of-charge ironing service,
    • Delicious treats sent to the room every 3 days (only Ayscha & Zeugma),
    • Turndown service,
    • Opportunity to benefit from the same card advantages for accompanying family and friends up to one room,
    • Daily newspaper service (*),
    • Room availablity guarantee, 72 hours prior check-in (**),
    • 15% discount on extras (***)
    • 40 minute classic massage at the SPA, (****)
    • 50% discount for airport transfer,
    • Opportunity to keep the room until 3 PM on the day of check-out
    (*) Newspapers accepted and supplied by the hotel management.
    (**) Specified dates and event dates where there is a high demand are excluded.
    (***) External services, Shops, SPA Centre and Water Sports are excluded.
    (****) Treatments are available once a year. Guests who upgrade their membership card can use their right for a discount in the same year. Guests who ask for changes in treatments are charged extra.
  • PLATINUM CARD
    Condition to earn: All our guests who visit Papillon Hotels at least twice and have a minimum of 200 paid stays will own a Platinum Card.
    Platinum Card Advantages:
    • Private check-in (*),
    • Early Check-in starting from 9 AM,
    • Free airport transfers,
    • Opportunity to upgrade to a upper class category room for free (**),
    • Complimentary alcoholic beverages and special welcome treat upon arrival
    • Complete bathroom amenities,
    • Delicious treats sent to the room every day,
    • Free-of-charge ironing service,
    • Turndown service,
    • Opportunity to benefit from the same card advantages for accompanying family and friends up to two rooms,
    • Daily newspaper service (***),
    • Room availablity guarantee, 48 hours prior check-in (****),
    • 20% discount on extras (*****),
    • 40 minute aroma therapy massage at the spa. (******),
    • Opportunity to keep the room until 18:00 on the day of check-out
    (*) Express Check-in at the guest's room.
    (**) Subject to hotel's availability.
    (***) Newspapers accepted and supplied by the hotel management.
    (****) Specified dates and event dates where there is a high demand are excluded.
    (*****) External services, Shops, SPA Centre and Water Sports are excluded.
    (******) Treatments are available once a year. Guests who ask for changes in treatments are charged extra.

General conditions for guest membership programme

  • (*) The number of visits to the hotel must be more than 1 and the number of paid days must be equal to the requirement for that category.
  • (*) Whole days are considered to be paid days.
  • (*) Only the person paying for the booking is given the membership card if the rooms are to be shared.
  • (*) All extra services only include the summer season (May - October).
  • (*) Gold and Platinum Card holders' reservations shall be made even if the hotel is closed for sales due to no occupancy.
  • (*) PAPILLON HOTELS reserves the right to make any change in the existing system.
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